Contact Us

If you would like to purchase additional insurance with us, please contact your agent.

Please note: coverage cannot be bound or changed via contacting us below.

Vermont Mutual Insurance Group
89 State Street
PO Box 188
Montpelier, Vermont 05601

Phone: (802) 223-2341
Toll Free: (800) 451-5000
Email: myVM@vermontmutual.com

Contact Technical Assistance:

During normal business hours please contact the Vermont Mutual Helpdesk at (800) 834-4553.

Normal Business Hours:
Monday-Thursday 7:45am to 4:30pm EST
Friday 7:45 to 3:15pm EST

Outside of normal business hours please refer to the FAQ document or email us at myVM@vermontmutual.com

Contact Billing:

Phone: (802) 223-2341
Toll Free: (800) 231-7820
Fax: (802) 229-7617
Email: directbill@vermontmutual.com

Please send payments with bill remittance to:
PO Box 113
Brattleboro, Vermont 05302-0113

Contact Claims:

Report A Claim - Toll Free: (800) 435-0397
Glass Claims: (800) 873-4948

Phone: (802) 223-2341
Toll Free: (800) 435-0397
Fax: (802) 229-7647

After Hours Emergency Claims Reporting:
Toll Free: (800) 435-0397

Email: claims@vermontmutual.com
To report suspected insurance fraud contact: fraud@vermontmutual.com